- Three Minute Surgery
- Doctor Routine Appointments
- Doctor Same Day Appointments
- Doctor Telephone Appointments
- Nurse Appointments
- Cancelling your appointment
THREE MINUTE SURGERY (TMS) CHANGES
With effect from Monday 1st October our three-minute surgery will be replaced by a minor conditions’ clinic. The clinic will operate from 10am until 1pm and 2pm until 4pm. The sessions will be run by our three nurse practitioners, Bridget, Mel and Julia.
Your needs will be assessed by our receptionist to see if your condition fits the criteria for the clinic and you will be booked into an appointment slot.
It is essential that you provide the receptionist with as much information about your condition as possible so that we can ensure the best level of care for you.
You will be given an appointment time and asked to arrive a few minutes early so that you can self check in. We will see you as close to your appointment time as possible but please bear in mind that this is a new clinic, so your patience would be appreciated.
We will be seeking feedback over the coming months so if you are asked to complete a survey please spend a few minutes completing it.
‘Help us to improve the service we provide to you’.
Gleadless Medical Centre – ‘People caring for people’
The Three Minute Surgery ("TMS")
- QUICK, SIMPLE SINGLE PROBLEMS, THAT YOU THINK WON'T TAKE LONG
This is a clinic unique to Gleadless Medical Centre. It runs every Monday to Friday and starts at 10:30am. We don't finish the clinic until everyone has been seen but we stop adding patients to the list at 12 midday. To get an appointment please ask reception from 08:30-12pm and you will be given a time to come to the surgery. You can also add your name to the following days Three Minute Surgery by telephoning the surgery after 12pm.
This clinic gives you access to a doctor either ON THE SAME DAY (or within 24 hours if you call after that day's surgery is over). It is for a single medical problem that you feel can be dealt with in 3 minutes. You will first see a health care assistant who will record your symptoms and then you will see a doctor to make a diagnosis and plan any treatment.
Examples of problems that can effectively be treated in TMS include infections, prescription enquiries, simple aches or pains. It is generally not suitable for conditions or symptoms that have been going on for more than a few weeks. This option is not for you if you have more than one medical problem to discuss and not for mental health problems such as depression and anxiety.
If the doctor feels that TMS is not right for you then they will redirect you according to your needs.
Doctor's Routinely Scheduled Appointments
These are pre-bookable appointments and can be arranged with reception in person or over the telephone on 0114 239 6687. If you have registered for the service you can also book online via PATIENT ACCESS.
These appointments can be used to discuss all aspects of health care and plan treatment for simple and complicated medical problems. You may wish to consider trying one of the other types of appointment here for discussing matters with the doctors or nurses.
Sometimes a telephone appointment may allow us to deal with the problem quickly and easily.
PLEASE ensure that you attend your booked appointment or let us know in good time if you cannot. In just one week in 2014, 72 people did not attend their booked appointments, amounting to over 13 hours of clinic time when you or a relative could have been seen.
Doctor's Same Day Appointments
Doctor's Telephone Appointments
simple paperwork matters, such as repeat sick notes or
medication reviews for patients who are on 1 or 2 repeat medications and happy with their current treatment,
advice about other health care services outside of the Practice.
The receptionist will ask for your details, along with your telephone number and the doctor will ring you back at an estimated time that will be given to you.
In addition to the morning telephone surgery, if you are wanting to speak to a particular doctor or nurse, you will be able to have your name entered on to the next suitable telephone surgery list.
Our nurses and health care assistants (HCA's) run a wide variety of appointment options for all sorts of health needs. These range from contraceptive planning, blood pressure monitoring, blood tests (including warfarin and rheumatology or DMARD monitoring), diabetes, asthma and respiratory or COPD reviews. The list is extensive, so please ask at reception if you would like to book in or learn more.
Arriving Late for an Appointment
At the discretion of the clinician that you are seeing you may be given the option to wait to the end of surgery or be asked to make a further appointment. If you are more than 10 minutes late then you are likely to be asked to reschedule with us.
Continuity Of Care
You can make an appointment with any available doctor, but it is best for all if you can see your usual doctor if possible, and follow through a continuing illness with the same doctor.